Order processing

Orders are prepared and shipped within 3–5 business days after payment and order confirmation. Orders placed over a weekend or U.S. holiday begin processing on the next business day. We will confirm product availability before collecting payment.

Estimated delivery

We expect most domestic orders to arrive within 7–10 business days after order confirmation, including preparation and transit time. Actual transit time may vary by destination, carrier operations, weather, holidays, and other circumstances outside our control. We cannot guarantee an exact delivery date.

Where we ship

We currently accept inquiries for shipping within the United States. Please contact us before requesting an international order; international delivery is not currently offered through the site.

Shipping charges and taxes

Standard U.S. shipping is $5 per order. We currently estimate sales tax at 7.5% of the merchandise subtotal, shown separately from shipping. The complete total is displayed before payment. Actual tax obligations may vary by destination and applicable law.

Tracking and delivery questions

When tracking is available, tracking details will be shared using the contact information provided with the order. Please make sure the delivery address is complete and accurate. If tracking indicates a problem, a shipment is lost, or your package has not arrived, contact us so we can investigate with the carrier and address any applicable refund or replacement rights.

If an order is delayed before shipment

If we cannot ship by the stated timeframe, we will notify you, explain the revised timeframe, and offer the choice to agree to the delay or cancel the unshipped order for a prompt full refund, as required by applicable law.

Final-sale notice

Once your order has shipped, returns and exchanges are not accepted for change of mind, color preference, or sizing preference. This policy does not remove rights relating to incorrect, damaged, undelivered, or otherwise legally nonconforming goods. Please review our Returns & Refunds Policy.

Ask about your order

No returns after shipment

Because our pieces are handmade accessories, we do not accept returns, exchanges, or change-of-mind refunds after an order has shipped. Please review product photos, descriptions, colors, quantities, and pricing carefully before confirming your purchase. Minor variations may occur in handmade items.

Damaged or incorrect items

If an item arrives damaged, defective, or different from what you ordered, use our contact form as soon as you notice the issue. Include your order reference, the item involved, a description of the problem, and photos if available. We will review the situation and offer an appropriate remedy, which may include a replacement or refund, as required by law.

Missing or undelivered orders

If your parcel does not arrive or appears lost in transit, contact us with your order details. We will review tracking and investigate with the carrier. This final-sale policy does not override your legal rights for merchandise that was not supplied.

Order cancellation before shipment

To request a cancellation, contact us promptly before the package ships. We will confirm whether it can be stopped based on fulfillment status. Once shipped, an order cannot be canceled for a change of mind. If we cannot ship within our stated time, you may choose to accept a delay or cancel the unshipped order for a prompt full refund under applicable law.

Approved refunds

When a refund is due or approved, it will normally be issued to the original payment method. The payment provider or bank controls when the funds appear. Do not send items back unless our team specifically instructs you to do so.

Your legal rights

Nothing in this policy limits rights or remedies that cannot be waived under applicable consumer protection laws, including rights for items that are not delivered, are defective, or are not as described.

Contact customer care

Last updated: November 8, 2026

Who operates this site

AriCamille operates this boutique website. For privacy questions or requests, please use our contact form.

Information we collect

When you contact us or send an order inquiry, we collect information you choose to provide, such as your name, email address, items of interest, and message. If online purchasing is enabled, we may also receive the information necessary to fulfill orders, such as delivery details, purchased items, order totals, and transaction status. Our hosting service may automatically receive technical information such as IP address, browser information, and request logs for security and operation.

How we use your information

We use information to respond to inquiries, discuss product availability, process and fulfill orders if checkout is enabled, provide customer support, maintain website security, prevent fraud, and comply with applicable obligations. We do not use order inquiry submissions to enroll you in a marketing list without a separate opt-in.

Payments and service providers

The website is hosted by Netlify, which also processes contact form submissions. If live online checkout is enabled, Stripe will securely process payments and may collect payment and fraud-prevention information under Stripe's privacy policy. We do not ask for full card numbers in our contact form, and they should not be submitted there. Website fonts may be provided by Google Fonts. Providers process information according to their services and policies.

Local storage and cookies

We use your browser's local storage to remember products placed in your shopping bag. Clearing your browser's site data removes that saved bag. Hosting, security, or future payment services may use necessary cookies or similar technologies. If we introduce optional analytics or advertising tracking, we will update this notice and implement any legally required controls.

Sharing, retention, and security

We share information with service providers as needed to run the website, respond to inquiries, or fulfill purchases, and when required by law. We do not sell customer inquiry information. We retain information for as long as reasonably necessary for customer service, business records, security, or legal obligations, and then delete or anonymize it as appropriate. We use reasonable protections, but no internet service can guarantee complete security.

Your choices and rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and necessary record retention. If you have questions about privacy or data handling, use the contact form. Depending on where you live, additional privacy rights may apply.

Children's privacy

Our website showcases accessories that may be worn by children, but the website is intended for adults making inquiries or purchases. We do not knowingly solicit personal information from children under 13. A parent or guardian should contact us if they believe a child submitted personal information.

Policy updates

We may update this policy when our practices or services change. The latest version and update date will be posted here.

Privacy questions? Contact us

Last updated: November 8, 2026

About AriCamille

AriCamille offers handmade hair bows, hair accessories, and selected handmade accessories. Product listings and prices are shown in U.S. dollars. Pictures are representative of the specific pieces or styles offered; small handmade variations can occur.

Pricing, stock, and checkout

Prices are listed in USD. Standard U.S. shipping is $5 per order; estimated sales tax is 7.5% of merchandise subtotal. Complete totals are disclosed before payment. Product availability and quantities are subject to confirmation. A completed inquiry is not a purchase, reservation, or guarantee of stock. We only accept an order when the details and total are confirmed and a payment is authorized using an approved checkout method.

Shipping expectations

We aim to ship confirmed orders within 3–5 business days, with estimated delivery within 7–10 business days after order confirmation. Business days exclude weekends and U.S. federal holidays. Delivery is an estimate, not an exact date guarantee. See the Shipping Policy for complete details and delay remedies.

Final-sale and cancellation terms

Orders are final sale once shipped. No returns or exchanges are accepted after shipment for a change of mind. Contact us promptly if you need to request cancellation before shipment. We will review damaged, incorrect, defective, and undelivered items and provide remedies required by law. See our Returns & Refunds Policy.

Accessory safety and use

Some products contain beads, gems, charms, clips, or other small parts that may detach and present a choking hazard. Hair accessories are not toys. Adult supervision is recommended for children; do not use on infants or while sleeping. Inspect items before use, discontinue use if damaged, and keep small parts away from young children. See our Care & Safety Guide.

Website use and content

Product images, descriptions, and site design are provided for shopping and reference. Please do not reproduce them for commercial use without permission. Do not misuse the website, submit fraudulent inquiries, or interfere with normal operations.

Privacy and customer support

Our Privacy Policy explains website data practices. For questions about your order or these terms, please use our contact form. We may update these terms and will post the revised version here. Nothing in these terms waives consumer rights that cannot lawfully be waived.

Hair accessory safety

Many AriCamille bows include decorative gems, pearls, beads, charms, and clips. These may pose choking or injury risks if detached. Hair accessories are not toys. Use adult supervision for children, keep away from infants and very young children, and never use during sleep or naps. Remove an accessory immediately if it becomes loose, damaged, or uncomfortable.

Looking after your bow

Handle delicate embellishments gently. Store bows flat or hung to help retain their shape. Keep satin, ribbon, crochet, and decorated pieces away from prolonged moisture, high heat, and rough rubbing. Spot-clean carefully with a slightly damp cloth when appropriate to the material; do not machine-wash or tumble-dry embellished items.

Colors and handcrafted details

As each product is handmade, small differences in placement, fabric, texture, and decorative details are normal. Colors can also vary slightly between screens.

Questions about a particular material?

Contact us before ordering for product-specific care or sizing questions. Review our final-sale policy before purchasing.

Ask a care question